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se debe evaluar, considerando las experiencias positivas de otros países.
El artículo desarrolla los antecedentes del Decreto Legislativo N° 1071 que regula la nueva
Ley de Arbitraje, sus aspectos más resaltantes; asimismo, los precedentes del TC en materia

de arbitraje, los medios alternativos de solución de conflictos y las TIC, la aplicación del
arbitraje en materia tecnológica, así como el arbitraje de consumo y las TIC.
Palabras clave: Justicia, TIC, proceso judicial y mecanismos alternativos de solución de
conflictos.

ABSTRACT

The citizen demands effective, inclusive and inclusive justice by establishing alternative
mechanisms for the settlement of disputes (conciliation, mediation, arbitration, negotiation)
means that allow the solution of conflicts in an alternative way to the Judiciary and that the
States are promoting given their advantages and because the administration of justice is a
service demanded by the population, which must be provided efficiently. ICT, which is

applied in all areas of human activity, are tools that also contribute in a more ideal way to the
achievement of an early justice as it has been happening in Europe and the United States.
Peru has a new Arbitration Law and promotes Popular Arbitration, and it has regulated

Consumer Arbitration in supplier-consumer relations, establishing the use of ICT for the
notification of the different proceedings of the arbitration procedure. It is necessary to
promote the use of ICTs, which have transcended borders and allow distant communications
in alternative dispute resolution mechanisms, for the effective results that have been given in
the resolution of disputes, allowing for prompt justice, demanded by the population and

States have an obligation to guarantee. Peru has the necessary technological tools for a better
implementation of ICT in the alternative dispute resolution mechanisms it regulates, which
should be evaluated, considering the positive experiences of other countries.

The article develops the antecedents of the Legislative Decree N ° 1071 that regulates the
new Law of Arbitration, its most outstanding aspects; likewise, the precedents of the TC in

matters of arbitration, the alternative means of conflict resolution and ICT, the application of
arbitration in technological matters, as well as consumer arbitration and ICT.
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